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借鑒發達經濟體實踐經驗 推動中小企業數字化轉型

發布日期:2024-02-19

來源:北京國際工程咨詢有限公司

習(xi)近平總書記在(zai)黨(dang)的(de)二十大(da)報告(gao)中(zhong)(zhong)(zhong)指出(chu):“堅持(chi)把發展(zhan)經(jing)(jing)(jing)濟(ji)的(de)著力點放在(zai)實體(ti)經(jing)(jing)(jing)濟(ji)上(shang)”“促進數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)(zi)經(jing)(jing)(jing)濟(ji)和實體(ti)經(jing)(jing)(jing)濟(ji)深(shen)度融合”。《“十四五(wu)”數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)(zi)經(jing)(jing)(jing)濟(ji)發展(zhan)規劃(hua)》中(zhong)(zhong)(zhong)明確(que)提出(chu)大(da)力推進產業數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)(zi)化(hua)轉(zhuan)(zhuan)(zhuan)型(xing)(xing),實施中(zhong)(zhong)(zhong)小(xiao)(xiao)企(qi)業數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)(zi)化(hua)賦能(neng)專項行動(dong)(dong)。在(zai)我(wo)(wo)(wo)國(guo),中(zhong)(zhong)(zhong)小(xiao)(xiao)企(qi)業是(shi)(shi)民營經(jing)(jing)(jing)濟(ji)發展(zhan)的(de)主(zhu)力軍,數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)(zi)化(hua)轉(zhuan)(zhuan)(zhuan)型(xing)(xing)是(shi)(shi)助(zhu)推中(zhong)(zhong)(zhong)小(xiao)(xiao)企(qi)業做(zuo)(zuo)大(da)做(zuo)(zuo)優做(zuo)(zuo)強的(de)重要抓(zhua)手,能(neng)有效激活廣(guang)大(da)中(zhong)(zhong)(zhong)小(xiao)(xiao)企(qi)業的(de)經(jing)(jing)(jing)濟(ji)效率(lv)和創新(xin)活力。但由于中(zhong)(zhong)(zhong)小(xiao)(xiao)企(qi)業涉(she)及行業領域多(duo)、要素成(cheng)本上(shang)升、創新(xin)動(dong)(dong)能(neng)不足(zu),如何(he)推動(dong)(dong)仍(reng)是(shi)(shi)世界性難(nan)題。發達(da)經(jing)(jing)(jing)濟(ji)體(ti)中(zhong)(zhong)(zhong)小(xiao)(xiao)企(qi)業數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)(zi)化(hua)轉(zhuan)(zhuan)(zhuan)型(xing)(xing)起步早,開展(zhan)了一(yi)系列(lie)實踐探索,在(zai)不斷試錯過程中(zhong)(zhong)(zhong)積累(lei)了豐富的(de)經(jing)(jing)(jing)驗。我(wo)(wo)(wo)國(guo)中(zhong)(zhong)(zhong)小(xiao)(xiao)企(qi)業數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)(zi)化(hua)發展(zhan)總體(ti)偏(pian)重于“組織數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)(zi)化(hua)”基(ji)礎(chu)的(de)層面,盡管取(qu)得了一(yi)定(ding)成(cheng)效,但中(zhong)(zhong)(zhong)小(xiao)(xiao)企(qi)業數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)(zi)化(hua)轉(zhuan)(zhuan)(zhuan)型(xing)(xing)仍(reng)存在(zai)數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)(zi)基(ji)礎(chu)設施薄(bo)弱、數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)(zi)化(hua)轉(zhuan)(zhuan)(zhuan)型(xing)(xing)能(neng)力不足(zu)、數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)要素價(jia)值無(wu)法實現等問題。在(zai)借(jie)鑒發達(da)經(jing)(jing)(jing)濟(ji)體(ti)經(jing)(jing)(jing)驗教(jiao)訓基(ji)礎(chu)上(shang),宜立足(zu)我(wo)(wo)(wo)國(guo)實際,探索出(chu)一(yi)條符合我(wo)(wo)(wo)國(guo)中(zhong)(zhong)(zhong)小(xiao)(xiao)企(qi)業數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)(zi)化(hua)轉(zhuan)(zhuan)(zhuan)型(xing)(xing)之路(lu)。

1 我國推進中小企業數字化轉型面臨的問題

(一)數(shu)字(zi)基礎(chu)設(she)施建設(she)薄(bo)弱

一是缺乏數(shu)(shu)(shu)(shu)(shu)字(zi)基(ji)礎設(she)施(shi)(shi)提供商(shang)。由(you)于(yu)中(zhong)(zhong)小(xiao)企(qi)(qi)(qi)業具有(you)經營產(chan)(chan)品種類分散、覆(fu)(fu)蓋(gai)領域廣、生產(chan)(chan)能力(li)低(di)、支付能力(li)低(di)的(de)特(te)點,云計算(suan)、大(da)數(shu)(shu)(shu)(shu)(shu)據(ju)(ju)、人工(gong)智(zhi)(zhi)能、5G、高(gao)速移動(dong)網(wang)絡和固定網(wang)絡等(deng)數(shu)(shu)(shu)(shu)(shu)字(zi)基(ji)礎設(she)施(shi)(shi)提供商(shang)缺乏足(zu)(zu)(zu)夠(gou)(gou)市場(chang)動(dong)力(li)為中(zhong)(zhong)小(xiao)企(qi)(qi)(qi)業提供價格低(di)廉且差異化的(de)服(fu)務(wu)(wu),造成中(zhong)(zhong)小(xiao)企(qi)(qi)(qi)業與大(da)企(qi)(qi)(qi)業在(zai)數(shu)(shu)(shu)(shu)(shu)字(zi)基(ji)礎設(she)施(shi)(shi)方(fang)面的(de)“數(shu)(shu)(shu)(shu)(shu)字(zi)鴻(hong)溝”。二是資源(yuan)投(tou)(tou)入(ru)不(bu)(bu)足(zu)(zu)(zu)。由(you)于(yu)中(zhong)(zhong)小(xiao)企(qi)(qi)(qi)業自身(shen)規模(mo)不(bu)(bu)大(da),人力(li)、財力(li)、物力(li)等(deng)資源(yuan)方(fang)面的(de)條件有(you)限,導致中(zhong)(zhong)小(xiao)企(qi)(qi)(qi)業在(zai)網(wang)絡、設(she)備(bei)、信息系(xi)統(tong)(tong)等(deng)資源(yuan)配置方(fang)面相比大(da)型企(qi)(qi)(qi)業投(tou)(tou)入(ru)不(bu)(bu)足(zu)(zu)(zu)。據(ju)(ju)統(tong)(tong)計,當前中(zhong)(zhong)小(xiao)企(qi)(qi)(qi)業數(shu)(shu)(shu)(shu)(shu)字(zi)化裝備(bei)應用率(lv)僅45%,生產(chan)(chan)過(guo)程數(shu)(shu)(shu)(shu)(shu)字(zi)化覆(fu)(fu)蓋(gai)率(lv)僅40%,設(she)備(bei)聯網(wang)率(lv)僅35%1,中(zhong)(zhong)小(xiao)企(qi)(qi)(qi)業的(de)智(zhi)(zhi)能化投(tou)(tou)入(ru)與大(da)型企(qi)(qi)(qi)業相比明顯不(bu)(bu)足(zu)(zu)(zu)。三是數(shu)(shu)(shu)(shu)(shu)字(zi)化應用不(bu)(bu)夠(gou)(gou)。由(you)于(yu)大(da)量中(zhong)(zhong)小(xiao)企(qi)(qi)(qi)業未(wei)安裝傳感設(she)備(bei)、數(shu)(shu)(shu)(shu)(shu)據(ju)(ju)集成設(she)備(bei),無法實現數(shu)(shu)(shu)(shu)(shu)據(ju)(ju)采集、數(shu)(shu)(shu)(shu)(shu)據(ju)(ju)傳輸、數(shu)(shu)(shu)(shu)(shu)據(ju)(ju)存儲、數(shu)(shu)(shu)(shu)(shu)據(ju)(ju)處理(li)等(deng)基(ji)礎功(gong)能,研(yan)發設(she)計、生產(chan)(chan)制造、供銷服(fu)務(wu)(wu)、決策(ce)支持等(deng)關鍵環節的(de)數(shu)(shu)(shu)(shu)(shu)據(ju)(ju)集成較(jiao)少,專業的(de)方(fang)法庫、算(suan)法庫、模(mo)型庫、知(zhi)識(shi)庫等(deng)開發工(gong)具應用能力(li)不(bu)(bu)足(zu)(zu)(zu)。

(二)中小企(qi)業數字化轉型能力不足

一是核心業(ye)(ye)務(wu)數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)水(shui)平較(jiao)(jiao)低(di)。中小(xiao)企(qi)(qi)(qi)(qi)業(ye)(ye)數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)轉型(xing)仍然處于(yu)初中期(qi)水(shui)平,數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)轉型(xing)主(zhu)要側重(zhong)辦公OA系統(tong)、ERP管理(li)系統(tong)等(deng)領域,但智能制(zhi)造(zao)、生產工(gong)藝等(deng)核心業(ye)(ye)務(wu)突進緩慢。調(diao)查數(shu)(shu)(shu)據顯(xian)示,中小(xiao)制(zhi)造(zao)企(qi)(qi)(qi)(qi)業(ye)(ye)辦公網絡平均覆蓋(gai)率(lv)已接近90%,但關(guan)鍵工(gong)序的(de)(de)數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)裝備應用比例不到45%,不足1%的(de)(de)企(qi)(qi)(qi)(qi)業(ye)(ye)能夠(gou)采用智能化(hua)(hua)(hua)(hua)(hua)(hua)(hua)技術(shu)支持(chi)核心業(ye)(ye)務(wu)發展(zhan)2。二是數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)人(ren)才(cai)匱(kui)乏。由于(yu)中小(xiao)企(qi)(qi)(qi)(qi)業(ye)(ye)尤其是傳統(tong)行(xing)業(ye)(ye)中小(xiao)企(qi)(qi)(qi)(qi)業(ye)(ye)薪(xin)資(zi)普遍較(jiao)(jiao)低(di),對(dui)人(ren)才(cai)的(de)(de)吸引力不夠(gou),難以招到高(gao)素(su)質(zhi)的(de)(de)數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)人(ren)才(cai),同時企(qi)(qi)(qi)(qi)業(ye)(ye)現有的(de)(de)員工(gong)數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)知識(shi)基礎(chu)較(jiao)(jiao)差,也沒(mei)有數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)人(ren)才(cai)培訓(xun)體(ti)系,培訓(xun)難度較(jiao)(jiao)大。調(diao)查顯(xian)示,中小(xiao)企(qi)(qi)(qi)(qi)業(ye)(ye)中數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)相關(guan)人(ren)才(cai)平均占(zhan)比僅為20%,只有15%的(de)(de)企(qi)(qi)(qi)(qi)業(ye)(ye)建(jian)立了數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)人(ren)才(cai)培養體(ti)系。三是數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)資(zi)金(jin)投(tou)入(ru)(ru)(ru)不足。中小(xiao)企(qi)(qi)(qi)(qi)業(ye)(ye)規(gui)模小(xiao),盈利能力弱,自有資(zi)金(jin)少,融(rong)資(zi)渠道窄、融(rong)資(zi)成本高(gao)、融(rong)資(zi)難,加之轉型(xing)效益短期(qi)內難以顯(xian)現,導致中小(xiao)企(qi)(qi)(qi)(qi)業(ye)(ye)在數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)轉型(xing)方面投(tou)入(ru)(ru)(ru)較(jiao)(jiao)低(di)。報告顯(xian)示,我國(guo)有14%的(de)(de)企(qi)(qi)(qi)(qi)業(ye)(ye)數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)轉型(xing)投(tou)入(ru)(ru)(ru)占(zhan)年(nian)銷售(shou)額的(de)(de)比例為5%,約70%的(de)(de)企(qi)(qi)(qi)(qi)業(ye)(ye)數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)轉型(xing)投(tou)入(ru)(ru)(ru)不足年(nian)銷售(shou)額的(de)(de)3%3,與大型(xing)企(qi)(qi)(qi)(qi)業(ye)(ye)數(shu)(shu)(shu)字(zi)(zi)化(hua)(hua)(hua)(hua)(hua)(hua)(hua)資(zi)源配(pei)置相比投(tou)入(ru)(ru)(ru)嚴(yan)重(zhong)不足。

(三)數據(ju)要素價值化難以(yi)實現

一(yi)(yi)方面(mian),中小企(qi)(qi)業(ye)缺少(shao)統(tong)一(yi)(yi)的(de)(de)內部信息(xi)化建(jian)設(she)的(de)(de)戰(zhan)略和(he)標準,不同業(ye)務部門產生的(de)(de)大量數(shu)(shu)(shu)據(ju)(ju)基(ji)本停留在(zai)各個(ge)部門內部,數(shu)(shu)(shu)據(ju)(ju)無(wu)法(fa)鏈接和(he)交換,無(wu)法(fa)按照(zhao)標準上線業(ye)務系(xi)統(tong),導(dao)致數(shu)(shu)(shu)據(ju)(ju)存(cun)儲結構、數(shu)(shu)(shu)據(ju)(ju)定義、數(shu)(shu)(shu)據(ju)(ju)理解、數(shu)(shu)(shu)據(ju)(ju)來源(yuan)等不一(yi)(yi)致,不能實現數(shu)(shu)(shu)據(ju)(ju)互聯互通。另一(yi)(yi)方面(mian),信息(xi)技(ji)術(IT)和(he)運營技(ji)術(OT)無(wu)法(fa)真正(zheng)融合,多(duo)數(shu)(shu)(shu)中小企(qi)(qi)業(ye)內部數(shu)(shu)(shu)據(ju)(ju)資(zi)源(yuan)散落在(zai)各個(ge)業(ye)務系(xi)統(tong),特別是(shi)底(di)層設(she)備(bei)層和(he)過程控(kong)制層無(wu)法(fa)互聯互通,形成(cheng)“數(shu)(shu)(shu)據(ju)(ju)孤島(dao)”。以(yi)浙江省中小企(qi)(qi)業(ye)數(shu)(shu)(shu)字化情況(kuang)為(wei)例,大部分(fen)中小企(qi)(qi)業(ye)進行(xing)了一(yi)(yi)定程度的(de)(de)數(shu)(shu)(shu)字化連接,實施采集設(she)備(bei)數(shu)(shu)(shu)據(ju)(ju),生產現場設(she)備(bei)的(de)(de)數(shu)(shu)(shu)據(ju)(ju)采集情況(kuang)相對良好,但是(shi)企(qi)(qi)業(ye)存(cun)在(zai)較為(wei)明顯的(de)(de)“信息(xi)化孤島(dao)”現象,70%的(de)(de)企(qi)(qi)業(ye)各類(lei)信息(xi)化系(xi)統(tong)未打(da)通4。

2 發達經濟體推進中小企業數字化轉型的主要做法

(一(yi))加強建設數字基(ji)礎設施(shi)

美(mei)(mei)國一(yi)方(fang)面通過(guo)制(zhi)造(zao)(zao)業拓(tuo)(tuo)展(zhan)(zhan)伙伴(ban)計劃(hua)(MEP)建(jian)(jian)立(li)(li)(li)了一(yi)個覆蓋各州(zhou)、空(kong)間關聯(lian)不斷拓(tuo)(tuo)展(zhan)(zhan)的(de)非營利性區域(yu)中(zhong)小(xiao)制(zhi)造(zao)(zao)企業網絡,為2萬(wan)余(yu)家(jia)中(zhong)小(xiao)制(zhi)造(zao)(zao)商提供技術服(fu)(fu)務。另一(yi)方(fang)面,發(fa)布《美(mei)(mei)國重建(jian)(jian)基(ji)(ji)礎(chu)設(she)施立(li)(li)(li)法綱要》,提出重點投資5G通信(xin)基(ji)(ji)站、寬帶(dai)網絡、大(da)數據等領域(yu),為中(zhong)小(xiao)企業數字經(jing)濟快速發(fa)展(zhan)(zhan)打造(zao)(zao)基(ji)(ji)礎(chu)。德國撥付大(da)量(liang)資金支(zhi)持5G網絡在內的(de)網絡基(ji)(ji)礎(chu)設(she)施建(jian)(jian)設(she),并(bing)與法國共(gong)同聯(lian)合發(fa)起成立(li)(li)(li)歐洲數據云(yun)計劃(hua)“GIGA-X”,通過(guo)聯(lian)合基(ji)(ji)礎(chu)設(she)施建(jian)(jian)立(li)(li)(li)一(yi)個能夠支(zhi)持歐盟云(yun)服(fu)(fu)務提供商的(de)生態系統,能夠在可信(xin)的(de)環境中(zhong)提供、整理(li)和共(gong)享數據及服(fu)(fu)務5。

(二(er))著(zhu)力提升數字化轉型能力

從(cong)技(ji)術層(ceng)面(mian)來看(kan),美國通過(guo)《美國創新與競(jing)爭法案》《國家(jia)人工智(zhi)能(neng)戰略》《關鍵(jian)和新興技(ji)術國家(jia)戰略》《2022美國競(jing)爭法案》等(deng)一系列政策,支持核心關鍵(jian)技(ji)術的創新突破,以核心關鍵(jian)共性技(ji)術的研(yan)發和應用推廣為目標(biao)(biao),推動數(shu)(shu)(shu)字(zi)化(hua)、網(wang)絡化(hua)、智(zhi)能(neng)化(hua)發展。德國利用“工業4.0產業集群”(“It’s OWL”)技(ji)術網(wang)絡聯合(he)為中(zhong)(zhong)小(xiao)企(qi)(qi)業提供智(zhi)能(neng)產品、生產流(liu)程(cheng)和未來的工作(zuo)環境等(deng)方(fang)面(mian)的數(shu)(shu)(shu)字(zi)化(hua)解決方(fang)案。日本通過(guo)建(jian)立“信息處理支援(yuan)機構”(Smart SME supporter system)制度,根據考核標(biao)(biao)準認證注冊一定數(shu)(shu)(shu)量的IT、AI、IoT供應商,為中(zhong)(zhong)小(xiao)企(qi)(qi)業導入(ru)IT資源,助力中(zhong)(zhong)小(xiao)企(qi)(qi)業克(ke)服(fu)數(shu)(shu)(shu)字(zi)化(hua)轉型的難點。

從資(zi)(zi)(zi)金層(ceng)面來看,美(mei)國持(chi)續(xu)為(wei)促進(jin)先(xian)進(jin)制造等相關技術(shu)(shu)的(de)應(ying)用(yong)提(ti)供資(zi)(zi)(zi)金支(zhi)(zhi)持(chi),并(bing)不(bu)斷(duan)加強小(xiao)企(qi)業(ye)創(chuang)新、芯片等核心技術(shu)(shu)研發領域(yu)提(ti)供專項(xiang)的(de)資(zi)(zi)(zi)金支(zhi)(zhi)持(chi)。同時(shi)出臺(tai)減稅法案,將企(qi)業(ye)所得(de)稅率由35%下調至(zhi)21%,直接提(ti)升美(mei)國企(qi)業(ye)的(de)稅后利潤。德國通過“數(shu)(shu)字(zi)·現在”(“Digital Now”)項(xiang)目向擁有(you)3至(zhi)50名員工、規模(mo)較(jiao)小(xiao)的(de)中(zhong)小(xiao)企(qi)業(ye)提(ti)供最高5萬歐(ou)元的(de)資(zi)(zi)(zi)金支(zhi)(zhi)持(chi),主要采(cai)取的(de)是報銷的(de)形式,幫助企(qi)業(ye)進(jin)行(xing)數(shu)(shu)字(zi)化轉型(xing)(xing)、提(ti)升員工數(shu)(shu)字(zi)化技能(neng)。愛爾蘭為(wei)中(zhong)小(xiao)企(qi)業(ye)提(ti)供在線(xian)培(pei)訓優惠(hui)券(quan)計劃,微型(xing)(xing)企(qi)業(ye)可獲(huo)得(de)價值2500歐(ou)元的(de)在線(xian)培(pei)訓。阿(a)根(gen)廷推出5.32億(yi)阿(a)根(gen)廷比索(約(yue)(yue)合860萬美(mei)元)的(de)融資(zi)(zi)(zi)額度,以支(zhi)(zhi)持(chi)中(zhong)小(xiao)企(qi)業(ye)專門(men)用(yong)于(yu)遠(yuan)程辦公。韓國實(shi)施“數(shu)(shu)字(zi)服務憑證(zheng)計劃”將8萬家中(zhong)小(xiao)企(qi)業(ye)與(yu)國內供應(ying)商建立聯系,中(zhong)小(xiao)企(qi)業(ye)最多可使用(yong)400萬韓元(約(yue)(yue)2.10萬人民幣)購買服務,企(qi)業(ye)僅(jin)需承擔10%的(de)成本(ben),能(neng)有(you)效降低中(zhong)小(xiao)企(qi)業(ye)在數(shu)(shu)字(zi)技術(shu)(shu)應(ying)用(yong)的(de)成本(ben)。

從人才(cai)層面(mian)來看,美國出臺《無(wu)盡前沿法案》增加(jia)科(ke)學(xue)、技(ji)(ji)術、工程和數學(xue)領域(STEM)教育經(jing)費,同時(shi)也授(shou)予美國商(shang)務部(bu)和其他聯邦部(bu)門及機構(gou)協調建立(li)區(qu)(qu)域技(ji)(ji)術中(zhong)心(xin)的權(quan)利,將數字(zi)(zi)人才(cai)與發(fa)展關鍵技(ji)(ji)術的創新性的工作和商(shang)業(ye)(ye)機會(hui)聯系起(qi)來。德國在(zai)重點(dian)區(qu)(qu)域和特定行(xing)業(ye)(ye)設(she)立(li)中(zhong)小(xiao)企業(ye)(ye)4.0能(neng)力中(zhong)心(xin),通(tong)過建設(she)差(cha)異化能(neng)力中(zhong)心(xin)構(gou)建起(qi)中(zhong)小(xiao)企業(ye)(ye)數字(zi)(zi)網絡,為中(zhong)小(xiao)企業(ye)(ye)員(yuan)工提供數字(zi)(zi)化技(ji)(ji)能(neng)培訓。日本一方面(mian)在(zai)校(xiao)(xiao)內開展工業(ye)(ye)教育,提升在(zai)校(xiao)(xiao)學(xue)生工業(ye)(ye)技(ji)(ji)能(neng)學(xue)習的興趣;另一方面(mian)在(zai)校(xiao)(xiao)外通(tong)過加(jia)強職業(ye)(ye)教育的認證,提升工人的數字(zi)(zi)技(ji)(ji)能(neng)6。

(三)充(chong)分發揮(hui)數據要素(su)價(jia)值

美(mei)國相繼出臺(tai)“聯(lian)邦大數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)研(yan)究(jiu)與開(kai)(kai)發(fa)計(ji)劃(hua)”和“聯(lian)邦大數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)研(yan)究(jiu)與開(kai)(kai)發(fa)戰(zhan)略計(ji)劃(hua)”,通過《開(kai)(kai)放(fang)(fang)政(zheng)(zheng)(zheng)府(fu)數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)法(fa)案》,規(gui)定所有政(zheng)(zheng)(zheng)府(fu)部門都要向公(gong)眾(zhong)開(kai)(kai)放(fang)(fang)“非敏感”政(zheng)(zheng)(zheng)府(fu)數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju),確保(bao)數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)可(ke)以通過智(zhi)能手(shou)機和其他電子設(she)備輕松訪(fang)問,以便于公(gong)眾(zhong)、企(qi)(qi)業(ye)(ye)或其他組(zu)織對政(zheng)(zheng)(zheng)府(fu)公(gong)開(kai)(kai)數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)的(de)(de)利(li)(li)用,進(jin)而為社會(hui)創(chuang)(chuang)新(xin)(xin)(xin)、政(zheng)(zheng)(zheng)府(fu)決策等事務(wu)提供支(zhi)持(chi)。歐(ou)盟(meng)在《歐(ou)洲數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)戰(zhan)略》(2020)概述了歐(ou)盟(meng)數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)方面的(de)(de)核心(xin)政(zheng)(zheng)(zheng)策,提出加強扶持(chi)中(zhong)小(xiao)企(qi)(qi)業(ye)(ye)數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)創(chuang)(chuang)新(xin)(xin)(xin)能力,中(zhong)小(xiao)企(qi)(qi)業(ye)(ye)能輕松訪(fang)問無限的(de)(de)高質量工業(ye)(ye)數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju),并(bing)利(li)(li)用數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)促(cu)進(jin)經濟(ji)增長、創(chuang)(chuang)造價值(zhi)。同時(shi),地(di)平線歐(ou)洲、數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)歐(ou)洲計(ji)劃(hua)鼓勵(li)中(zhong)小(xiao)企(qi)(qi)業(ye)(ye)更積極地(di)獲取數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)以開(kai)(kai)發(fa)新(xin)(xin)(xin)型數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)服(fu)務(wu)和應用,為數(shu)(shu)(shu)(shu)(shu)(shu)(shu)字(zi)經濟(ji)時(shi)代中(zhong)小(xiao)企(qi)(qi)業(ye)(ye)創(chuang)(chuang)造機遇。韓國通過“基于AI數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)的(de)(de)中(zhong)小(xiao)企(qi)(qi)業(ye)(ye)制造創(chuang)(chuang)新(xin)(xin)(xin)升級戰(zhan)略”、“全球首個(ge)AI制造平臺(tai)KAMP(Korea AI Manufacturing Platform)”,為中(zhong)小(xiao)企(qi)(qi)業(ye)(ye)提供數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)儲(chu)存、AI開(kai)(kai)發(fa)、AI數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)集和標準模型、AI解決方案等服(fu)務(wu)。此外,政(zheng)(zheng)(zheng)府(fu)還頒布《數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)產(chan)業(ye)(ye)振興(xing)和利(li)(li)用促(cu)進(jin)基本(ben)法(fa)》,旨在促(cu)進(jin)政(zheng)(zheng)(zheng)府(fu)組(zu)織間的(de)(de)數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)共享(xiang)和私(si)營(ying)企(qi)(qi)業(ye)(ye)的(de)(de)數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)獲取和推動(dong)私(si)營(ying)部門的(de)(de)數(shu)(shu)(shu)(shu)(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)利(li)(li)用。

3 推進中小企業數字化轉型的對策建議

(一)加強數(shu)字基礎設施(shi)建(jian)設

一(yi)方(fang)面,鼓勵(li)(li)云(yun)服務(wu)商、電信運(yun)營(ying)商提供優惠政(zheng)策,支持中小企(qi)(qi)業(ye)(ye)(ye)(ye)上(shang)(shang)云(yun)用(yong)云(yun)和開(kai)(kai)展(zhan)企(qi)(qi)業(ye)(ye)(ye)(ye)內(nei)外(wai)(wai)網絡改造(zao),加快(kuai)“5G+工業(ye)(ye)(ye)(ye)互聯(lian)網”建設應用(yong),通(tong)過租賃(lin)方(fang)案智能推薦相關設備(bei)。另(ling)一(yi)方(fang)面,鼓勵(li)(li)中小企(qi)(qi)業(ye)(ye)(ye)(ye)開(kai)(kai)展(zhan)企(qi)(qi)業(ye)(ye)(ye)(ye)內(nei)外(wai)(wai)網絡改造(zao),優化IT基礎設施建設。推動(dong)計(ji)算(suan)資(zi)源(yuan)、存(cun)儲資(zi)源(yuan)、安(an)全防護、辦公桌面等(deng)基礎設施上(shang)(shang)云(yun)。引導中小企(qi)(qi)業(ye)(ye)(ye)(ye)將研發設計(ji)、經(jing)營(ying)管理、生產制(zhi)造(zao)等(deng)核心(xin)業(ye)(ye)(ye)(ye)務(wu)系統向云(yun)端遷移,幫助中小企(qi)(qi)業(ye)(ye)(ye)(ye)從云(yun)上(shang)(shang)獲取資(zi)源(yuan)和應用(yong)服務(wu),降低數字化運(yun)營(ying)成本,實現提質(zhi)增效(xiao)7。

(二)推廣數(shu)字化SaaS服務在中小企(qi)業數(shu)字化轉型(xing)的應用

一是(shi)在(zai)(zai)產(chan)品端(duan),鼓勵SaaS服(fu)務商聚焦中(zhong)(zhong)(zhong)小(xiao)企(qi)業數字(zi)(zi)化(hua)轉型痛點難點,研發(fa)推(tui)廣低(di)代(dai)碼或無代(dai)碼產(chan)品服(fu)務,提供(gong)“小(xiao)快(kuai)輕準”的產(chan)品和解(jie)決方(fang)案,通過(guo)“訂閱模(mo)式”按需使用(yong)(yong)(yong)和付費降(jiang)低(di)中(zhong)(zhong)(zhong)小(xiao)企(qi)業轉型門檻(jian),降(jiang)低(di)中(zhong)(zhong)(zhong)小(xiao)企(qi)業的數字(zi)(zi)化(hua)轉型成本和壁(bi)壘。二是(shi)在(zai)(zai)應(ying)用(yong)(yong)(yong)端(duan),引導中(zhong)(zhong)(zhong)小(xiao)企(qi)業積極(ji)上云(yun),促進SaaS服(fu)務在(zai)(zai)中(zhong)(zhong)(zhong)小(xiao)企(qi)業內部(bu)管(guan)理(li)、營銷、市場運(yun)營、供(gong)應(ying)鏈管(guan)理(li)等方(fang)面的應(ying)用(yong)(yong)(yong),提升SaaS應(ying)用(yong)(yong)(yong)的滲透(tou)率(lv)。三是(shi)在(zai)(zai)資(zi)金端(duan),借(jie)鑒德國(guo)、西班牙等國(guo)家(jia)的做法,采(cai)取為中(zhong)(zhong)(zhong)小(xiao)企(qi)業購買租賃數字(zi)(zi)化(hua)軟硬件應(ying)用(yong)(yong)(yong)提供(gong)專項補貼、發(fa)放(fang)“數字(zi)(zi)化(hua)轉型紅包(bao)”等舉措,提供(gong)轉型資(zi)金支(zhi)持。

(三)加(jia)強(qiang)數據典型應用場景的挖掘(jue)

一是統(tong)一數(shu)據(ju)(ju)(ju)(ju)(ju)標準。鼓勵第三(san)方機構、中(zhong)介服務組織(zhi)加(jia)強(qiang)數(shu)據(ju)(ju)(ju)(ju)(ju)采集(ji)、質量評(ping)估標準制定(ding),包括數(shu)據(ju)(ju)(ju)(ju)(ju)基礎術語(yu)標準、數(shu)據(ju)(ju)(ju)(ju)(ju)交(jiao)換共享標準、數(shu)據(ju)(ju)(ju)(ju)(ju)行(xing)業(ye)(ye)應(ying)用標準等在(zai)內(nei)的(de)(de)標準化體系。鼓勵設備廠商向中(zhong)小企業(ye)(ye)提(ti)供(gong)數(shu)據(ju)(ju)(ju)(ju)(ju)標準化產品,提(ti)高不(bu)同(tong)領(ling)域、不(bu)同(tong)企業(ye)(ye)、不(bu)同(tong)設備等數(shu)據(ju)(ju)(ju)(ju)(ju)標準和(he)接口的(de)(de)統(tong)一,增強(qiang)數(shu)據(ju)(ju)(ju)(ju)(ju)整合(he)互通(tong)和(he)互操作性(xing)。二是加(jia)強(qiang)數(shu)據(ju)(ju)(ju)(ju)(ju)流通(tong)。企業(ye)(ye)內(nei)部可(ke)建(jian)立統(tong)一的(de)(de)數(shu)據(ju)(ju)(ju)(ju)(ju)交(jiao)換平臺實現(xian)各(ge)部門的(de)(de)數(shu)據(ju)(ju)(ju)(ju)(ju)共享,將(jiang)數(shu)據(ju)(ju)(ju)(ju)(ju)通(tong)過原有各(ge)業(ye)(ye)務系統(tong)進行(xing)集(ji)成加(jia)工,保證異構數(shu)據(ju)(ju)(ju)(ju)(ju)庫之間的(de)(de)數(shu)據(ju)(ju)(ju)(ju)(ju)交(jiao)換與共享。

1商(shang)務部.探索符合我(wo)國實際(ji)的(de)中小企業(ye)數字(zi)化轉型之路.

2王成仁,趙天然.中小企業數(shu)字化轉型現狀、痛點及路徑(jing).

3中小(xiao)企業數(shu)字化轉型分析報(bao)告(2020).168大數(shu)據CDO研習社,2020-07.

4洪(hong)美玲, 葛振峰《中小(xiao)企業(ye)數字化(hua)轉型的障礙與策(ce)略(lve)研(yan)究———基于浙江省調研(yan)樣(yang)本的分析(xi)》

5中(zhong)國信通院(yuan). 主要(yao)國家和地區推動制造(zao)業數字(zi)化轉(zhuan)型的政(zheng)策(ce)研(yan)究報告(gao).

6中國信通院. 主(zhu)要國家和地(di)區推動制(zhi)造(zao)業數字化轉(zhuan)型(xing)的政(zheng)策研究(jiu)報告.

7工信部 中(zhong)小企業數字化轉型指南

主要(yao)內容(rong)選自于工信部《數字經濟》雜志2023年第(di)12期(qi),總第(di)36期(qi)。

作者(zhe):畢昆(kun) 

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